We Solve the Three Largest Issues Commercial Service Contractors Encounter

  1. Bad leads that waste employees’ time and your money

  2. Inconsistent sales processes that result in low sales conversion

  3. Poor service production with low gross margins and reactive clients

Our proven methods are based on over 15 years of industry-leading sales and service operations, as well as best practices focused on building scalable and profitable service companies. We offer three services to alleviate the stress of scaling your business:

Scale Your Business Without the Stress

Why Choose Service Alignment

Service Alignment builds high-performing teams geared toward improving the contracting industry’s sales, service, and lead generation teams. As industries continue to evolve in a consumer-forward direction, the construction industry struggles to keep up. Slow lead times, low-margin, and high-risk projects continue to prevent the industry from moving forward and becoming profitable. Service Alignment’s three services aim to alleviate the stress of scaling your business: MakeLeadsWork, MakeSalesWork, and MakeServiceWork.

The COVID-19 pandemic has changed the prospecting world forever. Gone are the days of finding an industrial park and walking in the door. Walls have been built, and prospects are working from home. After thousands of hours in the field, we have defined the two new types of managers that funnel your solution into theirs. We call it “Flipping the funnel,” and it’s here to stay!

As a roofing contractor, you offer a very important service that can save a company from losing millions and keep the doors open during some of their most vulnerable times.

However, most contractors see their value as the roofing repairs they complete. This is “The Wall of Disconnect,” and it’s the first misstep in the sales process. Our sales leadership solutions give your teams the support they need with proven solutions to get the deal with lead to sell.

When it comes to scaling a business, the only way it works is if your service provides an experience your customer wants to have again and again. MakeServiceWork is the only complete service solution proven to increase recurring revenue and build scalable service divisions.

We design world-class service departments that are scalable and profitable. With an actionable roadmap focused on your people, processes, technology, and goals, we guarantee to get you to your goals faster and with more profit!

Our Three Solutions Combined to Give You The

Service Operating System

A guaranteed plug-and-play service solution for commercial contractors who want to get serious about service.

Service Sales Leadership

Co-create personalized training programs for your sales team to convert sales faster and at a high dollar amount.

Turn-Key Lead Generation

Define your perfect prospects while “Flipping the Funnel” and engaging them on their platform!

Service Operations Growth

Over-deliver and create raving clients who want to be Proactive. Consistency is vital when growing!

Meet Chad Westbrook

Founder & CEO of Service Alignment

Meet Chad Westbrook

Meet Chad Westbrook

Founder & CEO of Service Alignment

Chad Westbrook is a B2B sales and service expert who has dedicated the last 15 years to building sustainable, scalable sales and service teams.

Encouraging his companies to challenge the status quo and never accept what everyone is doing as “good enough,” Westbrook has contributed millions of dollars in commercial sales year-over-year. His teams typically start with mid-level individuals, and within a short period, they are world-class teams producing the results most companies only dream of.

“It’s about getting in the ruts and figuring out our customer’s problem.”

Chad has had some of the most influential mentors in the industry help shape what is a proven process today. His methods are based on real-world experience and results that still make millions today.

Let Chad show firsthand how Service Alignment can help you evolve your business. Schedule your free consultation today!

The Only Turn Key Service Solution